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How do I contact the Supercomputing Wales technical support team?

You can submit a support ticket to the technical team via the ‘Submit Support Ticket’ page of the User Portal.

Where can I find technical documentation on the use of the hub facilities?

There is a library of technical documentation including guides, how-tos and full guidance on the use of the Supercomputing Wales systems available on the User Portal.

How do I register to use the supercomputing facilities?

Members of staff undertaking research activities at one of the Supercomputing Wales consortium partners – Cardiff, Swansea, Bangor and Aberystwyth universities – can apply for a Supercomputing Wales account. Please see the ‘Getting Access’ section of the User Portal.

What is supercomputing?

Whilst a desktop PC typically features 4 processing cores, supercomputers contain thousands of cores. Supercomputers are used for scientific and engineering problems where a very high rate of calculation or simulation is required.

How much computing power do the facilities have?

The supercomputing hubs were upgraded during 2018 with a total of 13,080 processing cores, connected to high speed memory and storage, delivering 1 Petaflop of computing power. This is equivalent to one thousand million million (1015) floating-point operations per second.

Who are the users of the supercomputing facilities?

The Supercomputing Wales facilities are used by research groups at the consortium universities – Cardiff, Swansea, Bangor and Aberystwyth – along with companies and other partners working on collaborative projects.

What is Big Data?

Supercomputing facilities are often used to computationally analyse extremely large data sets through software to reveal patterns, trends, and associations, especially relating to human behaviour and interactions.

Get in touch

Supercomputing Wales
Data Innovation Research Institute
Cardiff University
Trevithick Building
Cardiff
CF24 3AA
Wales

enquiries@supercomputing.wales